Your Privacy Choices
As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.
Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.
If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.
frequently asked questions:
When do I need to sign up?
Sign up before the end of the month to receive the following month’s edition.
For example:
If you subscribe anytime in January, your first mail will be the February Edition.
Each monthly edition is prepared in advance, so subscriptions placed after the month has ended will automatically begin with the next available edition.
When will my mail be sent?
Mail Club envelopes are sent out during the first week of each month.
Because every edition is packed and prepared with care, please keep in mind that your subscription does not ship immediately after signing up.
Once your envelope has been sent, you will get an email confirming it is on it's way. ✉️
How does shipping work?
All Mail Club envelopes are sent by regular stamped mail, so tracking is not available.
Shipping is already included in your subscription price.
Estimated delivery times after dispatch:
The Netherlands: approximately 2–7 business days
International: approximately 1–4 weeks
International delivery times can vary depending on the destination and local postal service. Stamped mail can occasionally experience delays, especially around holidays.
Do you ship internationally?
Yes! ♡
Keep Forever Studio Mail Club ships within the Netherlands and internationally.
Please make sure your country and full address are entered correctly during checkout.
How does billing work?
The Mail Club is a monthly subscription.
Your first payment is made when you subscribe. After that, your subscription automatically renews on the same date each month that you originally signed up.
For example, if you subscribe on January 14, your next payment will be taken on February 14.
If a payment is unsuccessful, you may receive a notification asking you to update or retry your payment method.
Can I change my address?
Yes. You can update your address through your customer portal or your account on the Keep Forever Studio website.
Please update your address before the end of the month/before the next edition has been shipped
Always double-check your address when checking out. Once an envelope has already been sent, I unfortunately cannot change or redirect the shipping address.
How do I cancel my subscription?
You can cancel your subscription through the customer portal or through your account on the Keep Forever Studio website.
You can cancel at any time, but please make sure to cancel before your next billing date if you do not want to be charged for another edition.
Any edition that has already been paid for and prepared will still be sent to you.
Can I return my Mail Club envelope?
Because each Mail Club edition contains stationery that is prepared and packed especially for that month, returns are generally not accepted for a change of mind.
If there is something wrong with your order, however, please contact me and I’ll be happy to take a look.
What if my mail hasn’t arrived?
Since Mail Club envelopes are sent with a stamp and do not include tracking, occasional postal delays can happen.
Please wait until the estimated delivery period has passed:
The Netherlands: up to approximately 7 business days
International: up to approximately 4 weeks
If your envelope still hasn’t arrived after this period, please get in touch so I can help you figure out what happened.
What if I entered the wrong address?
Please check your address carefully before completing checkout.
If you notice a mistake before your envelope has been shipped, update your address in the customer portal as soon as possible.
Once an envelope has already been sent, I unfortunately cannot redirect or replace it free of charge if the address entered at checkout was incorrect.
What if something arrives damaged or is missing?
Every envelope is packed by hand, but if something arrives damaged or an item is missing, please contact me with a photo and your order details.
I’ll do my best to make it right. ♡
Still have a question?
If your question isn’t answered here, feel free to contact Keep Forever Studio through email or Instagram DM.
I’ll be happy to help. ✉️